Emergency Services

In an immediate emergency, call 911. Otherwise, choose the best option that suits your needs:

  • CAPS Crisis Line- 407-823-2811 (press 5)
    If any UCF student is experiencing distress and needs someone to talk with in the middle of the night or on the weekend, they can call CAPS’ main number, press 5 and they will be immediately connected to a licensed therapist.

Other UCF Support Resources:

Suicide Prevention  Resources and Hotlines:

  • National Suicide Prevention Lifeline –The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals. When people call, text, or chat 988, they will be connected to trained counselors that are part of the existing Lifeline network. These trained counselors will listen, understand how their problems are affecting them, provide support, and connect them to resources if necessary.
    Dial 9-8-8 or 1-800-273-8255 National Crisis Hotline: 24 /7 Hour (Español: 1-888-628-9454)
  • National Hopeline Network
    800.Suicide (784.2433)
    A 24 hrs service that forwards your call to the nearest crisis hotline in your area determined from the your phones area code.
  • Mental Health Association of Florida–24 hr Local Crisis Hotline
    Crisis & Suicide Hotlines by Area

    • Orange, Osceola, Seminole, & Brevard County Crisis Hotline: 2-1-1
    • Hillsborough County Suicide & Crisis Hotline: (813) 234-1234
    • Lake County: (352) 483-2800
    • The Connection Helpline a Christian Volunteer Helpline open 1pm-10pm
      Maitland: (407) 740-7477
    • Central Florida Helpline Open 7am-11pm
      Marion County: (352) 629-9595
    • 24-Hour Crisis Line The Centers
      Orlando: (407) 425-2624 LifeLine of Central Florida
    • Pinellas County:
      • (727) 791-3131 24-Hour Suicide Hotline
      • (727) 541-4628 24-Hour Mental Health Assistance
  • United Way 211
  • National Alliance of Mental Illness (NAMI) –If you or someone you know is in an emergency, call The National Suicide Prevention Lifeline at 800-273-TALK (8255) or call 911 immediately.
  • Trans Lifeline
  • Ulifeline – Behavioral Support and Prevention
  • Wrap Around Orange
    1784 East Michigan St.
    Orlando, FL 32806
    407.836.6547

COMMUNITY MENTAL HEALTH AGENCIES & PSYCHIATRIC HOSPITALS

University Behavioral Services
2500 Discovery Drive
Orlando, FL 32826
407.281.7000
Toll free (within the state of Florida): (800) 999-0807
Fax: 407.282.5410

Orange County – Central Florida Behavioral Hospital
Community hospital that provides various mental health services including crisis assessment for clients requiring emergency interventions and inpatient hospitalization
6601 Central Florida Parkway
Orlando, FL 32821
(407) 370-0111

Orange County – Aspire Health Partners
Community hospital that provides various mental health services including crisis assessment for clients requiring emergency interventions and inpatient hospitalization
1800 Mercy Drive
Orlando, FL
(407) 407-875-3700

Seminole County – Aspire Health Partners
Community hospital that provides various mental health services including crisis assessment for clients requiring emergency interventions and inpatient hospitalization
300 South Bay Ave
Sanford, FL 32771
(407) 407-321-HELP
(407) 407-831-2411

Osceola County – Park Place Behavioral Healthcare
Community hospital that provides various mental health services including crisis assessment for clients requiring emergency interventions and inpatient hospitalization
206 Park Place Blvd-
Kissimmee, FL 34741
(407) 846-0023

Domestic Violence Shelters:

  • Victim Services Center of Central Florida
    (Sexual Assault) 24-hour Hotline
    (407) 500-HEAL (4325)
    (407) 254-9415 (non-emergency)
  • Harbor House
    Orange County Center Against Domestic Violence
    24 hr Crisis Hotline
    1-800-500-1119
    407-886-2856
  • Safe House of Seminole County
    Provides a safe confidential shelter for victims of domestic violence and their children. Safehouse also provides a 24-hour crisis hotline
    407-330-3933
    800-500-1119 Injunction
    407-302-5220
  • Orange County Victim Service Center
    Orange County’s center for services to any person who has been victimized by a crime.
    24 hr Hotline: 407-500-HEAL (4325)
  • The Healing Tree –Sexual Trauma Recovery Center
    24 hr Crisis Hotline for Victims of Sexual Assault
    407-843-4357 (HELP)
    407 317-7430
    601 West Michigan Street
    Orlando, FL  32805
  • Department of Children and Families
    DCF Confidential Abuse Reporting Hotline
    1-800-96-ABUSE (22873)

Alcohol/Drugs Intervention/Emergency

The Recovery Village 

Orlando Recovery Center

If you are concerned about a student who is under the influence of drugs or alcohol, has taken an overdose of medication, or may be in need of IMMEDIATE medical attention, one or more of the following numbers should be contacted before or instead of Student Care Services.

Addictions.com: https://www.addictions.com/rehabs/florida/orlando/

Freerehabcenters.org  is about providing the most complete list of free, low-cost, sliding scale, and low-income assisted rehab lists on the Internet. We scoured thousands of non-profit organizations that provide alcohol, drug, another other assistance with substance abuse rehabilitation. https://www.freerehabcenters.org/city/fl-orlando

Rehab.com connects patients with providers who care. Our core values are transparency, community, and neutrality. We are committed to the visibility of all providers, no matter their size. https://www.rehab.com/florida/orlando 

Men’s Homeless Shelters

  • Coalition for the Homeless Men’s Service Center

http://www.centralfloridahomeless.org/ | 639 West Central Boulevard Orlando, Florida 32801 | 407-426-1250

    • Clients Served: Men 18 and older only. All programs require an ID to enter the shelter
    • Intake Hours: Call 9 am – noon for intake.
    • Cost: $2 day (no income or low income), $20 week (with income)
    • Length of Stay: Up to 30 days
    • Meals: Breakfast & Dinner (lunch is provided across the street by the Daily Bread program)
  • Salvation Army

http://salvationarmyorlando.org/ 624 Lexington Avenue, Orlando, Florida 32804|407-423-8581 Ext 26480

    • Clients Served: Men 18 and older only. To stay at the Salvation Army you must have ID and be homeless
    • Intake Hours: 4:30PM-8PM M-F; 3:30PM-7PM Weekends. Individuals staying in the emergency shelter must leave the Salvation Army by 6AM each morning
    • Daily check in: 4:30 PM
    • Cost: First 3 nights are free after 3 days the cost is $10 a night
    • Length of Stay: Clients can stay up to 6 months in the emergency shelter
    • Meals: Provide a light breakfast
    • Dinner: 3:30 PM Monday- Friday.

 

  • Orlando Union Rescue Mission (Men’s Divisions)

http://www.ourm.org/  | 1521 W. Washington Street, Orlando, FL 32805 | 407-422-4855

    • Clients Served: Men 18 and older only for men’s center
    • Intake Hours: 3pm-6:30pm daily Men’s center. Men must leave by 6:45 am each morning.
    • Men’s Center address: 410 W Central Blvd Orlando FL (Temporary until January)
    • People who work can come until 11pm (show proof of full time job)
    • Cost: 30 days free. After 30 days, men must leave
    • Length of Stay: 30 days once they leave can come back after 90 days

 

  • Rescue Outreach Mission of Sanford

http://www.rescueoutreachcfl.org/ |1701 Historic Goldsboro Blvd. Sanford, FL 32771 | 407-321-8224| info@RescueOutreachCFL.org

    • Clients Served: Men, Women and Women and children
    • Intake Hours: Monday – Friday’s 9:00 am – 12:00pm, Tuesday’s and Wednesday’s additional evening hours 2:00pm – 6 pm.
    • Services: Provides housing and meals for residents

 

Women/Children/Family Homeless Shelters

 

  • Coalition for the Homeless Center for Women and Families

http://www.centralfloridahomeless.org/ | 639 West Central Boulevard Orlando, Florida 32801 | 407-426-1250

    • Clients Served: Women & women with children. All programs require an ID to enter the shelter
    • Intake Hours: Sunday– Thursday 9am-12pm Single ladies
    • Intake Hours: Family assessment first through 211 or one hubs (Health Care Center for the Homeless Friday 9 AM-12PM or United Against Poverty Friday 1:30 PM- 4:00PM)
    • Cost: $2 day or $20 a week (receiving income)
    • Length of Stay: Varies based on needs
    • Meals: Breakfast and dinner provided
    • Lunch: Daily bread 12PM-1PM
  • Covenant House

http://www.covenanthousefl.org/ | 5931 E. Colonial Drive Orlando, FL 32801 | 407-482-0404

    • Clients Served: Youth ages 18-20, parents (between 18 and 20) with children
    • Intake Hours: Facility is open 24 hours 7 days a week. Call 407-482-0404 at any time to check availability
    • Cost: No cost
    • Length of Stay: No specified length, but must be willing to work with case manager to develop case plan
    • Meals: Provide 3 meals a day

 

  • Family Promise Orlando

http://familypromiseorlando.org/ |1000 Clay Street, Winter Park, Florida 32789 |407-951-8269, ext. 103

    • Clients Served: Only serving families living on the streets or in their cars.
    • Two options for Intake: Individuals can call United Ways 2-1-1 for a needs assessment or you can go in person to one of the following addresses at the indicated times to complete a needs assessment.
      • Every Friday (except holidays) 9 am – 12 pm:
        Health Care Center for the Homeless
        808 W. Central Blvd.,
        Orlando, FL. 32805
      • Every Monday (except holidays) 1:30 pm – 4:00 pm:
        Northland Church
        530 Dog Track Road
        Longwood, FL. 32751
      • Every Friday from 1:30 pm – 4 pm (except holidays):
        United Against Poverty
        150 W. Michigan St., Suite A
        Orlando, FL. 32806
    • Assessment:
      • Taken on a first come first serve basis until capacity is met.
      • The entire family does not need to be present for the initial assessment only the head of household.
      • If available, please bring these documents:
        • Valid identification (driver’s license, state ID, passport, etc.) for all adults
        • Social security card for all adults
        • Birth certificates for all children
    • Services/Length of time:
      • Family Promise of Greater Orlando provides shelter, meals, transportation, and supportive services for up to 90 days. Family Promise buys and restores manufactured homes to make them available for homeless families exiting shelter.

 

  • Orlando Union Rescue Mission (Women and Children)

http://www.ourm.org/ | 1521 W. Washington Street, Orlando, FL 32805 | 407-423-4855

    • Clients Served: Men 18 and older only, Women and Children
    • Intake Hours: 3pm-6:30pm daily. Men must leave by 7am each morning. People who work can come until 11pm.
    • Cost: 14 days free for 1st time clients. After 14 days you must be under case management or a contract
    • Length of Stay: Up to 14 days
    • Meals: Breakfast and Dinner

 

  • Salvation Army Women and Children’s Shelter

http://salvationarmyorlando.org/sheltering-for-women-and-children/ | 400 West Colonial Drive, Orlando, Florida 32804 | 407-423-8581

    • Clients Served: Women and children. Boys over the age of 10 are not allowed in the facility. To stay at the Salvation Army you must have ID and be homeless.
    • Intake Hours: 4:30pm-8pm daily. Individuals staying in the emergency shelter must leave the Salvation Army by 6AM each morning
    • Cost: First 3 nights are free after 3 days the cost is $10 a night
    • Length of Stay: Clients can stay up to 6 months in the emergency shelter
    • Meals: Provide a light breakfast and dinner.

 

  • New Beginnings Women and Children’s House

http://www.nbcfl.org/  | Facebook.com/NewBeginningsCFL |415 Citrus Tower Blvd. Clermont, FL  34712 | (352) 404-6946

    • Three locations within our community :
      • South Lake County :
        • 415 Citrus Tower Blvd. Clermont, FL 34711
        • 352 – 404- 6946
        • Monday – Friday ( 9 am – 4 pm)
      • West Orange County
        • 14041 West Colonial Drive Winter Garden, FL 34787
        • 407-614-3359
        • Wednesday – Friday (10 am – 4 pm)
      • Four Corners
        • 8553 U.S. Hwy 192 Kissimmee, FL 34747
        • 407-778-4750
        • Monday (10 am – 4 pm)
    • Services Provided:
      • Transitional Housing for homeless individuals including men, women and children
      • Community Food Pantry
      • Three thrift stores (individuals seeking housing or services from organization volunteers hours working the thrift store as contribution for housing)
      • Counseling and Life skills classes
      • Affordable Housing for individuals and families
      • Assistance acquiring Identification cards and public assistance

 

  • United Against Poverty

https://uporlando.org/ |150 W Michigan St, Orlando, FL 32806 | 407-650-0774

    • Services: HUB housing assessment for homeless individuals and families who are living in their car or on the street.
    • Hours: Every Friday (except holidays) 1:30pm to 4 pm. First come, first serve.
    • Documents Required: valid ID for all adults, Social Security Card for adults and birth certificates for children

 

  • Northland Church

https://northlandchurch.net/ | 530 Dog Track Rd, Longwood, FL 32750| 407-949-4000

    • Services: HUB housing assessments for homeless individuals or families living in their car or on the streets.
    • Hours: Every Monday (except Holidays) 1:30pm to 4pm. First come, first serve basis.
    • Documents Required: valid ID for all adults, Social Security Card for adults and birth certificates for children.

 

  • Rescue Outreach Mission of Sanford

http://www.rescueoutreachcfl.org/ |1701 Historic Goldsboro Blvd. Sanford, FL 32771|

407-321-8224| info@RescueOutreachCFL.org

    • Clients Served: Men, Women and Women and children
    • Intake Hours: Monday – Friday’s 9:00 am – 12:00pm, Tuesday’s and Wednesday’s additional evening hours 2:00pm – 6 pm.
    • Services: Provides housing and meals for residents

 

  • Impower: The Village

https://www.impowerfl.org/what-we-do/the-village/ |3800 Dike Road Winter Park, FL 32792| 407.478.4034

    • Clients Served: Men and Women 18-24. No pets or partners allowed. $400 monthly fee
    • Services: Transitional housing, wrap around support, and transportation assistance
    • Intake: Please see referral

 

Food Pantries

Orange County 
 

Catholic Charities – Central Florida, Semoran Food Pantry 

http://www.cflcc.org  

1771 Semoran Blvd, Orlando, FL  32807 (407) 658-1818 

  • Open Monday- Friday 9:00am-11:00am and 1:00pm-3:00pm 
  • Call for program guidelines 
Church of the Good Shepherd Food Bank 

http://www.goodshepherdmaitland.com/food-bank.html  

 331 Lake Avenue Maitland, FL 32751 (407) 644-5350 

  • The Food Bank is open from 10:00 a.m. to noon, M-F. 
  • Food boxes are given to clients who are residents of Orange County and who earn less than $271.00 a week.  
Community Food & Outreach Center (CFOC) 

http://www.communityfoodoutreach.org  

150 W Michigan St, Orlando, FL 32806  (407) 650-0774 

  • Emergency Food Pantry  
  • Call for guidelines 
  • Cost Share Grocery Program 
  • Call for guidelines 
  • Per Director, most college students should qualify for this program 
  • Groceries can cost as little as 1/3 the cost of traditional grocery stores 
  • CFOC accepts SNAP/DCF Access 
  • Bus stop across the street from CFOC at W. Michigan St. and Joseph Ave. 
Evans Community School 

http://evanscommunityschool.org/  

4949 Silver Star Road Orlando, FL 32808  (407)522-3412 

  • Food pantry open at least one Friday per month.  The food is distributed in the school, and community members who would like to receive food must make an appointment 
Islamic Society of Central Florida 

http://www.iscf.org/s/home  

1460 N. Goldenrod Road Suite 105 Orlando, FL  32807(407) 250-5822  

  • Food pantry is open every Saturday from 9am-12pm.  Individuals must be Orange County residents, but do not have to be Muslim to access services.   
Prince of Peace Lutheran Church 

http://www.poporlando.com/event/foodpantry/  

1515 South Semoran Blvd. Orlando, FL 32807 (407) 277-3945 

  • Food Pantry is the open fourth Saturday of the month from 9:00 am to 12:00 pm.  
  • No appointment is necessary.  
  • *In November and December 2015 on 3rd Saturday.   
University Congregational Church 

9300 University Blvd Orlando, FL 32817 (407) 657-4278 

  • Tuesdays  9:00-11:00am 
  • Call for food pantry guidelines 
University Seventh Day Adventist Church 

9191University Blvd Orlando, FL 32817 (407) 657-4696 

  • Open first and third Wednesday of the month, 9:30am-12:00pm 
  • Call for food pantry guidelines 
Ward Chapel A.M.E. 

1602 Pennsylvania Ave. Winter Park, FL 32789 (407) 628-1602 

  • Food Pantry open every 2nd and 4th Wednesday from 10am-11:30am.   
  • Must fill out a form and provide address and contact number.   
Woodbury Presbyterian Church 

1501 Woodbury Road Orlando, FL 32828 (407) 282-5683 

  • Food Pantry open Mondays 10:00am-12:00pm 
  • Call for guidelines 
Seminole County 
 

Apostolic Church of Jesus 

http://www.acojfm.com  

444 Ford Dr. Altamonte Springs, FL 32701 (407) 219-2895 

  • Food Pantry open every Wednesday from 9am-1pm.   
  • They prefer to serve Seminole County residents, but will accept Orange County residents as well. 
Hope Helps 

http://www.hopehelps.org   

149 East Broadway Street, Oviedo, FL  32765 (321) 765-4984 

  • Open Tuesday, Thursday, and Saturday  10:00am-2:00pm 
  • Call for food pantry guidelines 
Place of Comfort 

https://www.placeofcomfort.org  

  • 947 Longdale Ave Longwood, FL 32750 (407) 539-0885 
  • Food pantry open Fridays from 9:30am-12:30pm.