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Student Care Services
Community Resources Class Absence Faculty and Staff Student Emergency Intervention Program

UCF is devastated by the tragedy at Marjory Stoneman Douglas High school in Parkland, Florida. UCF sends our love to those impacted and to all of our South Florida Knights. Whether or not you knew any of the individuals that lost their lives yesterday, you may find yourself in need of support. Please know that the university community is here for you.

Please know the following resources are available to you and all UCF students:

  • Counseling and Psychological Services: Free confidential counseling support, walk-in hours available for crisis appointments, and after hours support available 24/7: 407-823-2811 or
  • Student Care Services: Providing resources and support to students who may be experiencing academic or personal distress. We can also provide class absence notification support if you will be missing class due to the incident. Please call 407-823-5607 to speak with a care manager. Student Care Services is located in Ferrell Commons 138 and open 8am–5pm, Monday through Friday. Visit for more information.

Additional resources open to all community members:

  • Crisis Center: 24/7 crisis hotline service available. Counselors who staff the hotline will help you manage a crisis situation. Call 407-425-2624.
  • National Hopeline Network: A 24/7service that forwards your call to the nearest crisis hotline in your area determined from your phones area code: 800-Suicide (784-2433).

Please continue to reach out and ask for support in the coming days and weeks. We are here for you and care for your overall well-being.

Hours Mon-Fri: 8am - 5pm
Phone 407-823-5607
Fax 407-823-4544
Location Ferrell Commons 138


Student Care Services (SCS) offers guidance, resources, and referrals to UCF students who are experiencing a distressing situation which significantly impacts academic or personal success. The SCS team coordinates referrals to campus and community resources, develops action plans for student success, oversees the Student of Concern process, and provides education and outreach to university and community members. Our goal is to intervene before a student reaches crisis level and ensure the safety of both the student and the UCF community. SCS also oversees UCF Cares, an umbrella of care-related programs, resources and staff dedicated to fostering a caring community of Knights.

Meeting with SCS? Here's What to Expect!

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